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  1. Home
  2. Switch to TalkerIQ
  3. From CloudTalk

Switch from CloudTalk to TalkerIQSwitch from CloudTalk without missing a single call.

Keep the numbers your customers know, rebuild your call flows in an afternoon, and get AI agents, texting and dialers in one per-user plan.

No downtimeKeep your numbersWe help rebuild your setup

How do I switch from CloudTalk to TalkerIQ?

To switch from CloudTalk, sign up for TalkerIQ and start on a temporary number, then we submit the port request with your signed Letter of Authorization. CloudTalk can't push numbers out, so ask CloudTalk Support for the underlying carrier name, any PIN or PAC code and the service address, and keep your subscription active until the port completes.

Downtime
None — CloudTalk numbers ring until the switch
From CloudTalk you need
Carrier name, PIN/PAC or migration code, service (CSR) address
US/CA toll-free numbers
Email porting@cloudtalk.io before the port request
Port-out fee
CloudTalk says it doesn't charge one
Don't
Let your CloudTalk subscription end before the port completes
TalkerIQ help
We file and track the port for you

Before you start

What do you need from CloudTalk to switch?

Gather these first and the port goes through on the first try.

  • Numbers to move — list every CloudTalk number you want to keep. CloudTalk lists some non-portable numbers (for example all Colombian and Malaysian numbers), so check yours first.
  • Carrier and codes — ask CloudTalk Support for the underlying carrier name and any PIN, PAC or migration code (such as a 4-digit PIN for US mobile numbers or a PAC for UK mobile numbers).
  • Service address — the company name and address on the Letter of Authorization must match the number's registration, which may differ from your billing address.
  • Exports — download call recordings, call history and contacts you want to keep before your CloudTalk subscription ends.
  • Your setup — screenshots of call flows, IVR menus, queues, business hours and integrations, so we can rebuild them on day one.

Step by step

How does switching from CloudTalk to TalkerIQ work?

  1. Start on a temporary number

    Sign up, pick a plan and start calling and texting from a temporary TalkerIQ number the same day.

    You · 10 minutes
  2. Request the port

    Send your CloudTalk account details and sign the letter of authorization online. We file and track the number port.

    You + TalkerIQ team
  3. Rebuild routing

    Recreate your phone menus, ring groups and queues and business hours — we help.

    TalkerIQ team
  4. Connect your tools

    Connect your CRM and calendar so calls and texts log automatically.

    You
  5. Train your AI agents

    Give your AI voice agent and AI SMS agent your FAQs, hours and booking rules.

    AI
  6. Go live

    When the port completes, your numbers ring on TalkerIQ. Then — and only then — close your CloudTalk account.

    Automatic

After you switch

What do you gain by moving from CloudTalk to TalkerIQ?

AI agents built in

100 AI minutes per user and AI SMS on Pro — no AI bundle to buy.

Flat plans

Seats are included in the plan instead of priced per licence.

Dialers for every team

Power dialing from Growth, predictive on Pro.

See the full TalkerIQ vs CloudTalk comparison or TalkerIQ pricing.

FAQ

Switching from CloudTalk: questions

Still unsure? Talk to our team.

Reviewed by the TalkerIQ product team · Updated

Can I switch from CloudTalk before my contract ends?

Check your CloudTalk agreement for its term; CloudTalk says unused subscription time is non-refundable. You can set up TalkerIQ and start on a temporary number at any time, and time the port so your numbers move when you are ready.

Will I lose my CloudTalk phone number if I switch?

No. Port the number to TalkerIQ and it stays yours. CloudTalk asks you to tell Support about the port before confirming a cancellation and to set the cancellation date after the port is confirmed.

Who starts a port-out from CloudTalk?

Your new provider. CloudTalk explains that it can't push numbers to another provider: the new provider sends a signed Letter of Authorization to CloudTalk's underlying carrier, and CloudTalk may give final authorization.

Do I need a PIN or PAC code to port out of CloudTalk?

It depends on the number type and country — for example a 4-digit PIN for US mobile numbers or a PAC code for UK mobile numbers. CloudTalk Support can provide the carrier name and any codes you need.

Does CloudTalk charge to port numbers out?

CloudTalk's help center says it does not charge a fee to port numbers out. For US and Canadian toll-free numbers, email porting@cloudtalk.io before the port request is submitted.

How long does porting from CloudTalk take?

It depends on the carriers involved; your new provider confirms the scheduled transfer date once the carrier accepts the request. You can work on a temporary TalkerIQ number from day one, so there is no downtime.

How we compared: CloudTalk information comes from CloudTalk's own public website and help center, checked October 22, 2026. “Not on published plans” means we could not find the feature on CloudTalk's public pricing or feature pages on that date. Competitor plans change — check their site for current details. Sources: CloudTalk pricing · CloudTalk help: porting your numbers away from CloudTalk · CloudTalk help: unauthorized port-out requests. CloudTalk is a trademark of its respective owner; TalkerIQ is not affiliated with or endorsed by CloudTalk.

Ready to switch from CloudTalk?

Book a migration call. We'll check your numbers can be ported and plan your routing and AI setup with you.

TalkerIQ