- Home
- Solutions
- Staffing & Recruiting
Phone system and texting for staffing agenciesA shift starts at 6 AM. You need eight people who said yes.
Staffing runs on reaching candidates fast. TalkerIQ gives recruiters one system for calls and texts: shift offers go out to opted-in candidates in seconds, an AI agent screens applicants and answers their questions around the clock, and every reply, call and confirmation lands in a shared inbox your whole desk can work.
One open shift, filled before bedtime
- 4:15 PMClient needs 8 warehouse pickersTomorrow 6 AM · request in at 4:15 PM
- 4:20 PMShift offer textedTo opted-in candidates near the site with forklift experience
- 4:21 PMAI handles the repliesConfirms availability, transport and safety boots
- 6:05 PM8 confirmed, 3 on standbyAddress, start time and check-in instructions sent
- 4:30 AMMorning reminder"Reply YES if you're still coming" · no-shows backfilled
How do staffing agencies reach candidates faster?
By texting shift offers and job alerts to opted-in candidates and letting software handle the replies. TalkerIQ is a phone system for staffing agencies with texting and AI built in: send offers to the right candidates in seconds, let an AI agent screen applicants and confirm availability 24/7, and work every conversation from a shared inbox with calls and texts logged to your ATS or CRM.
- Texts
- Job alerts and shift offers to opted-in candidates
- Screens
- Availability, skills, location and pay
- Schedules
- Interviews and start dates
- Dials
- Candidate and client lists with a power dialer
- Plans from
- $29/user/mo billed annually
Sound familiar?
My recruiters spend the afternoon calling down a list for a shift that starts in the morning. Most candidates don't answer unknown numbers — but they'll answer a text.
Candidates juggle several agencies. The recruiter who reaches them first, on the channel they use, fills the job.
Candidates don't pick up
Calls from unknown numbers go unanswered, so recruiters leave voicemails that are heard too late.
Screening eats the day
Every applicant needs the same questions — availability, location, certifications — before a recruiter can place them.
No-shows hurt client relationships
A confirmed worker who doesn't show leaves a client short-staffed and your desk scrambling at dawn.
How it works
From open order to a confirmed worker.
Order comes in
A client needs people. Build a list of opted-in candidates by skill, location and availability.
You · minutesOffer goes out by text
A personalised offer reaches every candidate on the list in seconds, from your agency's number.
AutomaticAI screens the replies
The AI SMS agent asks your screening questions, answers questions about pay and location and confirms availability.
AIRecruiters close the gaps
Unusual questions and borderline candidates land in the shared inbox or get a call from the power dialer.
Your teamReminders cut no-shows
Confirmations and day-of reminders go out automatically; no-shows are backfilled from standby.
AI
Shift offers & job alerts
Fill orders in minutes, not afternoons.
Send job alerts and shift offers to opted-in candidates by text. Replies are handled by the AI SMS agent or routed to the recruiter who owns the order, and confirmations, directions and reminders go out automatically.
- Personalised bulk texts by skill, location and availability
- Replies handled by AI or the owning recruiter
- Opt-outs honoured across every campaign
Spring tune-up campaignSample data
AI screening
Recruiters talk to candidates who already qualify.
The AI agent answers applicant calls and texts any hour and asks your screening questions — availability, location, certifications, pay expectations. Qualified candidates are booked for an interview or transferred live; the recruiter gets a summary of every conversation.
- Your screening questions, by role or client
- Interviews booked on recruiter calendars
- Summaries logged to the candidate record
Agency number · candidate thread
Calling
When it needs a call, make more of them.
Recruiters work candidate and client lists from a power dialer with local presence and one-click voicemail drop. Calls ring on desktop and mobile from the agency's number, and every call is recorded and summarised.
- Power dialer for candidate and business-development lists
- Local presence for higher pick-up rates
- Mobile app on the agency number
Four ways to work a call list
Rep reviews the record, then clicks to dial.
Next number dials the moment a call ends.
Dials several lines; reps only get live answers.
AI makes the calls, qualifies, then hands hot leads to reps.
What changes
What changes when every candidate is a text away.
to fill a shift
Offers reach the right candidates at once, not one call at a time.
screening
Applicants are screened when they apply, not the next morning.
no-shows
Confirmations and day-of reminders keep placements on track.
shared desk
Every recruiter sees every conversation with a candidate.
The details
The tools a staffing desk actually uses.
Bulk SMS
Job alerts and shift offers to opted-in candidates. Bulk SMS
AI SMS agent
Screens and confirms candidates by text. AI SMS
Shared inbox
Every recruiter, every thread, assigned and tracked. Shared inbox
Power dialer
Call candidates and clients faster. Power dialer
AI voice agent
Answers applicant calls 24/7. AI voice agents
Interview booking
Straight onto recruiter calendars. Booking
Multilingual
Screen candidates in Spanish and other languages. Languages
10DLC registration
Registered texting for better delivery. 10DLC
ATS & CRM sync
JobAdder, HubSpot, Salesforce and more, plus webhooks for other systems. Integrations
A day with TalkerIQ
What does a day on a high-volume staffing desk look like?
A light-industrial and healthcare staffing branch with five recruiters. Maya runs the desk.
- Overnight applicants already screened
Twelve people applied overnight. The AI SMS agent screened them and booked four interviews.
- Business development calls
Two recruiters work a list of local warehouses on the power dialer, dropping voicemails in one click.
- A client needs 8 pickers tomorrow
Maya texts a shift offer to opted-in candidates within 10 miles who have forklift experience.
- Replies roll in
The AI confirms availability, transport and safety boots and sends the address and check-in steps. Three more go on standby.
- Order filled
Maya sees eight confirmations in the shared inbox and calls the client.
- Day-of reminders
One worker cancels; the first standby confirms. Result: a full crew at 6 AM, without a recruiter on the phone at dawn.
Compare
Recruiter cell phones, a texting tool or TalkerIQ: which fills shifts fastest?
Here is how each approach handles a same-day order.
| Recruiter cell phones | Texting-only tool | TalkerIQ | |
|---|---|---|---|
| Reach many candidates at once | No | Yes | Yes |
| AI screens and confirms replies | No | Rarely | Yes, 24/7 |
| Calls, dialer and IVR | Personal phone | Separate system | Same system |
| Shared view of every conversation | No | Yes | Yes, calls and texts |
| Agency keeps the number when a recruiter leaves | No | Yes | Yes |
| Recording and AI summaries | No | No | Every call |
See how 10DLC registration affects delivery, or compare TalkerIQ plans.
People and AI
Recruiters build relationships. The AI handles the volume.
People handle placement
- Client relationships and orders
- Interviews and offers
- Tricky questions from the shared inbox
AI handles the volume
- Screening every applicant, any hour
- Shift confirmations and directions
- Reminders and backfill from standby
Where it fits
Built for every staffing model.
Light industrial & warehouse
Fill same-day and next-day shifts by text, with confirmations and day-of reminders that cut no-shows.
Shift offers by textHealthcare staffing
Screen for certifications and availability 24/7 and book interviews while candidates are still looking.
AI screeningProfessional & IT recruiting
Work candidate and client lists with a power dialer, recording and AI summaries on every call.
Power dialerCustomer reviews
What teams say on G2.
4.74.7 out of 5 · 18 reviews on G2Teams use TalkerIQ to answer every call, qualify leads and hand customers to the right person with context.
“I find TalkerIQ useful because it saves time for my office staff and me by answering calls when we are closed or busy, which makes me feel like I can step away sometimes. It's also more affordable than hiring a full-time receptionist. … Using TalkerIQ, I feel like I can focus more on my family, as I don't have to pick up every phone call, and I can get back to them on my own time.”
Excerpts from verified reviews collected by and hosted on G2.com.
FAQ
Questions staffing agencies ask
Still unsure? Talk to our team.
Reviewed by the TalkerIQ product team · Updated
Can we text shift offers to many candidates at once?
Yes. Send personalised texts to opted-in candidates filtered by skill, location or availability. Replies go to the AI SMS agent or the recruiter who owns the order, and opt-outs are honoured automatically.
Can the AI screen candidates?
Yes. The AI agent asks your screening questions by call or text — availability, location, certifications, pay expectations — and books interviews or transfers qualified candidates. Recruiters make every hiring decision.
Does TalkerIQ help with texting compliance?
TalkerIQ supports 10DLC registration, honours opt-outs across campaigns and respects quiet hours. You are responsible for collecting candidate consent; check requirements with your compliance team.
Can recruiters use the agency number on their phones?
Yes. Recruiters call and text on the agency's number from the TalkerIQ mobile and desktop apps, so conversations stay with the agency even if a recruiter leaves.
Can calls and texts log to our ATS?
Calls, texts and AI summaries can be sent to your CRM or ATS through integrations, webhooks and the API, so every candidate touch is on record.
Can the AI screen in other languages?
Yes. AI agents can speak and text with candidates in Spanish and many other languages.
What is the best texting platform for staffing agencies?
Look for bulk texting with replies handled automatically, a shared inbox, calling and a dialer on the same number, and compliance controls. TalkerIQ includes all of these plus AI screening, from $29/user/mo billed annually.
How much does TalkerIQ cost for a staffing agency?
TalkerIQ is priced per user per month with no seat minimum: Starter $39 for the phone system and texting, Growth $79 adding dialers, bulk SMS and an AI receptionist, and Pro $149 adding 100 AI minutes per user, the AI outbound dialer and AI SMS. See pricing.
Keep exploring
Fill every order faster.
Book a walkthrough and we'll set up your agency number, shift-offer texts and AI screening — and show an order filled end to end.