Bulk SMS serviceText your whole list. Answer every reply.
Send personalised reminders, offers and updates to thousands of opted-in contacts from your business number. When people reply, the conversation comes back to your team or to an AI agent that answers and books — not to a no-reply void.
Spring tune-up campaignSample data
How do I send bulk SMS legally?
To send bulk SMS legally, text only contacts who opted in, identify your business, include a way to opt out and honour every STOP, send at reasonable local hours, and register 10-digit US numbers for A2P 10DLC. TalkerIQ's bulk SMS service handles opt-outs and quiet hours automatically and helps you register before your first send.
- Sends from
- Your registered business number, not a no-reply code
- Compliance built in
- STOP/HELP handling, quiet hours, opt-out records
- Replies go to
- The shared inbox or the AI SMS agent
- Billed
- Per message segment · Growth and Pro, from $79/user/mo
- US registration
- A2P 10DLC prepared with you
Sound familiar?
The campaign went out, people replied "yes, interested" — and the replies sat in a tool nobody was watching.
Sending a lot of texts is easy. The value is in what happens after people reply — and in making sure the messages are delivered and compliant in the first place. That's why bulk SMS on TalkerIQ is part of business texting, not a separate blast tool: the same number, the same inbox, the same contact history.
Replies go nowhere
Blast tools send from short codes or no-reply numbers. Interested customers reply and hear nothing back.
Hundreds of replies at once
A good campaign creates a spike your team can't answer in time. The keenest leads wait the longest.
Delivery and compliance worries
Unregistered numbers get filtered, and a missed STOP request is a real risk. You need both handled by default.
Messages feel like spam
"Dear customer" texts at 7 AM don't get replies. Personal, well-timed messages from a number people recognise do.
How it works
How does a bulk SMS campaign work, from one message to real conversations?
Here's what a campaign looks like on TalkerIQ — and who handles each step.
Pick who hears from you
Choose a list or segment of opted-in contacts — synced from your CRM or uploaded.
Your teamWrite it like a person
Add merge fields like first name and city, check the segment count, and preview exactly what each person will see.
Your teamSend at the right time
Schedule for local business hours. Quiet hours and opt-outs are respected automatically.
AutomaticAI handles the reply rush
The AI SMS agent answers questions, qualifies interest and offers times to book — to every reply at once.
AI agentYour team takes the hot ones
Replies that need a person are assigned in the shared inbox, with the AI's notes attached.
Your team
Reply
Every "yes" gets an answer in seconds.
The moment someone replies to a campaign, the AI SMS agent picks it up: it answers the question they asked, offers open appointment times and books the slot into your calendar. The rest of your team only steps in when a person is genuinely needed.
- AI replies to campaign responses instantly, at any volume
- Books appointments straight into your calendar
- Hands off pricing negotiations and complaints to a person
AI SMS agent · live thread
- Understood intentRepair request · urgent · existing customer
- Checked live availabilityGoogle Calendar · technician schedule
- Booked the jobThu 9–11 AM · confirmation SMS sent
- Updated your CRMContact, summary, recording, outcome tag
- Hands off when it shouldWarm transfer to your team, with context
Route
The replies that need a person find the right one.
Campaign replies land in the shared SMS inbox like any other text, assigned to the contact's owner or the team running the campaign. Your team sees the original message, the AI's conversation so far and the contact's history.
- Replies assigned automatically to an owner or team
- Full context — the campaign message and AI notes in the thread
- Calls and texts together, so a rep can ring straight back
Incoming texts · routed in real time
Deliver
How does bulk SMS stay compliant and actually arrive?
Carriers filter bulk texts from unregistered 10-digit numbers. We help you complete 10DLC registration for your brand and campaign (what is A2P 10DLC?), write compliant opt-in language and sample messages, and track the review before your first send.
- 10DLC registration prepared with you
- STOP and HELP keywords handled automatically
- Quiet hours so messages arrive at a reasonable local time
Getting your texts delivered
Brand
Legal name, EIN, address and website — who is sending.
Campaign
Use case, sample messages and how people opt in.
Carrier review
Carriers vet the brand and campaign. We answer follow-ups.
Live
Numbers attached, higher throughput, fewer filtered messages.
What changes
What teams notice after the first campaign.
answered
The AI responds to each reply right away; nobody is left waiting because the team is busy.
not just "interested"
Replies turn into appointments in the same thread, without a callback.
filtered messages
Registered numbers and compliant content give your texts the best chance of delivery.
opt-out records
Every STOP is honoured and logged on the contact automatically.
One campaign, start to finish
Four empty chairs on Thursday. One text on Tuesday.
Rosa runs a salon with five stylists. Here's how one bulk SMS send filled a slow afternoon — and who did what.
- Rosa builds a segment
Clients who opted in to texts and haven't booked in eight weeks or more. Contacts who opted out earlier are excluded automatically.
- She writes it like a person
"Hi {first_name}, {stylist} has openings Thursday afternoon — want one? Reply YES or STOP to opt out." The length check shows one segment, no emoji surprises.
- Scheduled inside business hours
The send goes out from the salon's own number — the one clients already have saved.
- The AI handles the reply rush
Replies arrive in a burst. The AI SMS agent offers each person the open times with their stylist and books them into the calendar. One client replies STOP; the opt-out is honoured and logged.
- The tricky one goes to Rosa
A client asks about colour correction pricing. The AI assigns the thread to Rosa in the shared inbox with a one-line summary; she replies between appointments.
- Chairs full, results logged
The campaign report shows who was sent, replied, booked and opted out. Every conversation is on the client's record for next time.
Compare
Two-way bulk SMS vs. a one-way blast tool vs. email
All three reach a list. Only one turns replies into booked conversations on the number customers already know.
| One-way SMS blast tool | Email campaign | TalkerIQ bulk SMS service | |
|---|---|---|---|
| Sent from | Often a short code or no-reply number | A marketing address | Your registered business number |
| When someone replies | Lost, or in a separate tool | A shared mailbox, eventually | AI SMS agent answers in seconds; people take the rest |
| Booking | Link out to a form | Link out to a form | Booked in the thread, into your calendar |
| Opt-outs and quiet hours | Varies by tool | Unsubscribe link | STOP/HELP handled, quiet hours enforced |
| Follow-up by phone | Different system | Different system | Same number, same timeline — call back in one click |
| Cost basis | Per message | Per contact or send | Per SMS segment — check yours with the SMS length calculator |
The details
Everything in the bulk SMS service.
Lists and segments
Target contacts by tag, status, location or a list synced from your CRM.
Merge fields
Personalise each message with name, city, appointment time and more.
Segment and length check
See how many segments a message uses before you send it.
Scheduling and quiet hours
Send at local business hours, never in the middle of the night.
Opt-out handling
STOP, HELP and opt-back-in keywords handled and recorded automatically.
AI replies
The AI SMS agent answers, qualifies and books from campaign replies.
Replies to the shared inbox
Threads assigned to an owner, with the campaign and AI context attached.
Campaign results
Sent, delivered, replied, booked and opted-out for every campaign.
Call + SMS sequences
Combine texts with calls in a multi-step call and SMS cadence.
Campaign results sit beside your calling numbers in call analytics, and every reply syncs to the contact through CRM phone integration.
FAQ
Questions about bulk SMS campaigns
Still unsure? Talk to our team.
Reviewed by the TalkerIQ product team · Updated
What is the difference between a bulk SMS service and mass texting?
They describe the same thing: sending one personalised message to many contacts at once. The difference that matters is whether it is two-way — with TalkerIQ, replies come back to your business number and are answered by your team or the AI SMS agent.
Do I need customer consent before sending bulk SMS?
Yes. Only send marketing or informational texts to people who have opted in to hear from you, identify your business, and include a way to opt out. TalkerIQ handles STOP requests automatically and keeps a record on each contact. This is general guidance, not legal advice.
Why do I need 10DLC registration to send bulk texts in the US?
US carriers expect application-to-person texts from standard 10-digit numbers to be registered under A2P 10DLC. Unregistered bulk traffic is more likely to be filtered or blocked. TalkerIQ helps you register your brand and campaign before your first send.
How are bulk SMS messages counted and billed?
Bulk SMS is counted in message segments. A standard GSM-7 message holds up to 160 characters, but emoji or special characters reduce that to 70, and longer messages are split into several segments. The free TalkerIQ SMS length calculator shows the segment count before you send.
What happens when hundreds of people reply to a text campaign at once?
TalkerIQ's AI SMS agent answers every reply in seconds, handles common questions and books appointments. Replies that need a person are assigned in the shared inbox with the AI's notes, so your team works the most valuable conversations first.
Can I combine bulk texts with phone calls in one campaign?
Yes. Because texting and calling run on the same TalkerIQ system, you can follow a text with a call, or build a multi-step cadence of calls and texts that branches on how each contact responds.
What time of day should I send bulk SMS?
Send during the recipient's local business hours, and avoid early mornings, late evenings and anything that could feel intrusive. TalkerIQ lets you schedule campaigns and set quiet hours so messages never go out at night.
Can I see who received, replied to and booked from a bulk SMS campaign?
Yes. Each TalkerIQ campaign reports what was sent, delivered, replied to, booked and opted out, and every reply is on the contact's timeline and in your CRM.
Keep exploring
Plan a campaign people actually reply to.
Book a 30-minute walkthrough. We'll check your 10DLC status, draft a compliant first message and set up AI replies.