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  3. Mobile & Desktop Apps

Business phone appYour business line, in your pocket and on your desk.

Call and text from your business number on iOS, Android, Mac, Windows or any browser. Customers see one consistent number; you get every call and text logged — wherever you took it.

iOS & AndroidMac & WindowsBrowser softphone

Can I use my business phone number on my mobile?

Yes. With the TalkerIQ mobile app you make and receive calls and texts on your business number from your own phone, without revealing your personal number. The same number also rings on the desktop app and browser softphone.

Platforms
iOS, Android, macOS, Windows, browser
Caller ID
Your business number, never your personal one
Texting
SMS and MMS from the business number
Rings
On all devices at once; answer on one
Off hours
Do-not-disturb hands calls to teammates or AI
Logged
Calls, texts, notes and recordings to the CRM

Sound familiar?

Half the team works from job sites. They were using personal phones, and nothing made it back to the CRM.

  • Personal numbers on business calls

    Customers save a rep's personal number and the relationship walks out the door with them.

  • Calls from the road go unlogged

    No recording, no notes, no CRM entry — it's as if the call never happened.

  • Tied to a desk

    Desk phones don't work at home, in the field or at the airport.

How it works

How do you set up the TalkerIQ apps? Once — then answer anywhere.

  1. Install and sign in

    Download the app, sign in with your TalkerIQ account and your numbers appear.

    You · 2 minutes
  2. Ring everywhere at once

    Calls ring on browser, desktop and mobile together. Answer on one; the others stop.

    Automatic
  3. Call and text as the business

    Outbound calls and texts show your business number, never your personal one.

    Your team
  4. Everything syncs

    Recordings, texts, notes and outcomes land in the same history and your CRM.

    Automatic

At your desk

A full softphone in the browser or desktop app.

Hold, transfer, merge, record and take notes — with the caller's history on screen before you say hello.

  • Warm and cold transfer to people or AI
  • Recording with pause for sensitive data
  • Wrap-up notes that log to the contact
TalkerIQ softphone in-call screen with hold, transfer, merge and recording controls

On the move

Mobile that respects your personal time.

Set availability so business calls go to teammates or the AI agent when you're off — your personal number stays private either way.

  • Availability and do-not-disturb
  • Business texting from your phone
  • Push notifications for missed calls and new texts

What changes

What changes when your phone system travels with you?

One

number to customers

The business number, from every device.

Every

call logged

Even the ones taken in a parking lot.

Private

personal numbers

Never shared with customers again.

A day with TalkerIQ

A field technician's day — business line in his pocket.

Marco runs installs for a home-services company and is rarely at a desk.

  1. Texts the first customer

    Sends an on-my-way text from the business number in the mobile app; the reply lands in the team inbox too.

  2. Customer calls the office line

    The office ring group includes Marco; he answers on his phone and the customer sees the business number.

  3. Hands off to the office

    Uses warm transfer to pass a billing question to the office manager on her desktop app.

  4. Off the clock

    Marco sets do-not-disturb; evening calls go to an AI receptionist that books tomorrow's jobs.

Compare

Business phone app vs using your personal number

Personal numberTalkerIQ app
Customer seesYour personal numberThe business number
Calls and texts loggedNoYes, to the CRM
Hand off to a teammateGive out another numberWarm or cold transfer
When you leave the companyCustomers leave with youNumber and history stay
Off-hours coverageVoicemailTeammates or AI agent

FAQ

Questions about the apps

Still unsure? Talk to our team.

Reviewed by the TalkerIQ product team · Updated

Which devices are supported?

TalkerIQ runs in modern web browsers and has apps for iOS, Android, macOS and Windows.

Does my personal number show when I call from the app?

No. Calls and texts from the app show your TalkerIQ business number.

Can I text from the mobile app?

Yes. Send and receive SMS and MMS on your business number, with threads shared with your team inbox where configured.

What happens when I'm off the clock?

Set yourself unavailable and calls follow your routing rules — to a teammate, a queue or an AI agent.

Are calls from the app recorded and logged?

Yes, according to your recording settings. Calls, texts and notes from the app join the same history and CRM sync as everything else.

Does the mobile app use my phone minutes or data?

Calls in the TalkerIQ app run over Wi-Fi or mobile data, like other internet calling apps. They don't use your carrier's voice minutes.

Can I use one business number on several devices?

Yes. The same number can ring on your browser, desktop app and mobile app at the same time; when you answer on one, the others stop ringing.

Is the mobile app included in every plan?

Yes. The browser softphone, desktop apps and mobile apps are part of TalkerIQ on every plan, starting at $29 per user per month billed annually.

Take your business line anywhere.

Book a walkthrough and see the same call ring on browser, desktop and mobile.

TalkerIQ