Every Call Ends With Clean, Structured Data

Define the fields that matter — budget, timeline, property type, callback preference — and TalkerIQ extracts them from every conversation automatically. Plus sentiment, outcome, and a summary, all synced to your CRM without anyone typing a word.

TalkerIQ post-call analysis showing extracted structured fields, sentiment, and call summary
What is post-call analysis? Post-call analysis is the automatic processing of a phone conversation after it ends. TalkerIQ transcribes each AI call, classifies the outcome, scores caller sentiment, writes a summary, and extracts custom structured fields you define — turning every conversation into CRM-ready data with zero manual note-taking.

From Conversation to Database, Automatically

Your reps stop taking notes. Your data gets better anyway.

Custom Field Extraction

Define exactly what to capture — text, numbers, yes/no, or picklists. "What's their budget?" "Are they the decision maker?" The AI fills the fields from the conversation itself.

Sentiment Scoring

Every call is scored positive, neutral, or negative — so you can spot unhappy customers instantly and see sentiment trends across whole campaigns in campaign analytics.

Summaries, Transcripts & Tags

Alongside extracted fields you get a concise summary, the full searchable transcript, the recording, and outcome tags — voicemail, transferred, connected, appointment booked.

Automatic CRM Sync

Extracted data, summaries, and recordings land on the contact's timeline in HubSpot, GoHighLevel, Zoho, Pipedrive, or Follow Up Boss — mapped to your fields, minutes after the call ends.

Data That Drives the Next Step

Extraction results feed the rest of TalkerIQ: the AI re-attempt engine uses call outcomes to plan follow-ups, and analytics segments leads by what they actually said.

Works Across Every Channel

Inbound calls, outbound campaign calls, web calls from the website voice widget — every AI conversation gets the same treatment.

How do I define what data gets extracted?

In the agent builder, add extraction fields with a name, type, and a plain-language description of what to look for. From then on, every call that agent handles produces those fields. Change the definition anytime — new calls pick it up immediately.

What happens if the caller never mentions a field?

Fields the conversation didn't cover stay empty rather than being guessed. You see exactly what was learned on each call, and the AI can be scripted to ask for the fields that matter most so gaps stay rare.

Post-Call Analysis — Frequently Asked Questions

What does TalkerIQ produce after each call?

A call summary, the full transcript and recording, an outcome tag (connected, voicemail, transferred, appointment booked), a sentiment score, and the values of every custom extraction field you've defined.

What kinds of custom fields can I extract?

Text, numbers, booleans, and single-choice fields — for example budget range, preferred callback time, current provider, or whether the caller is the decision maker. You describe the field in plain language and the AI fills it from the conversation.

Does the extracted data reach my CRM automatically?

Yes. TalkerIQ maps extracted fields and call activity to connected CRMs — HubSpot, GoHighLevel, Zoho, Pipedrive, and Follow Up Boss — so the contact record updates without manual entry.

Is sentiment analysis included for every call?

Yes. Every AI call is scored positive, neutral, or negative, and sentiment distribution is visible in the dashboard and campaign analytics so you can monitor conversation quality at scale.

Can post-call analysis trigger follow-up actions?

Yes. Outcomes and extracted data feed TalkerIQ's campaign engine — for example routing a high-intent lead to a faster follow-up path or pausing outreach after a negative conversation — and can fire webhooks to your own systems.

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