When a human needs to make the call, TalkerIQ's Business Dialer gives your team everything a desk phone can't: hold, warm and cold transfer, call merge, recording controls, wrap-up notes, and instant contact lookup — with no hardware and nothing to install.
Everything your team expects from a phone system — in a browser tab
Put callers on hold, run warm or cold transfers through a managed transfer directory, and merge calls into a three-way conversation — all from one in-call screen.
Record calls with one click — and pause the recording when a customer reads out payment details, then resume. Compliance-friendly by design.
Route inbound numbers to the right teammates, see who's calling with automatic contact lookup, and answer in the browser from anywhere.
Capture the outcome the moment a call ends with structured wrap-up notes that attach to the contact's history — no more "I'll log it later."
A live network-quality indicator, audio device settings, and browser-native audio mean fewer "can you hear me?" moments.
Human calls and AI calls share the same contacts, history, recordings, and CRM sync. An AI agent can warm-transfer a hot lead straight to a teammate on the dialer.
No hardware to buy, no PBX to maintain, and your team can answer from any laptop. Because the dialer lives inside TalkerIQ, every human call lands in the same call history as your AI calls — with recordings, notes, and CRM logging in one place instead of three systems.
They're teammates. Let AI handle first contact, qualification, and after-hours volume; when a conversation needs a human, the AI warm-transfers with full context to someone on the dialer. Humans can also use local presence dialing for outbound calls, just like campaigns do.
No. It runs entirely in a modern web browser with your computer's microphone and speakers or a headset. There is nothing to install and no desk phone required.
Yes — both warm transfers (speak to your colleague first, then connect) and cold transfers (direct handoff), using a transfer directory your team manages inside TalkerIQ.
Yes. Recording can be paused and resumed mid-call — useful when callers share payment card details or other sensitive data you shouldn't retain.
Yes. Inbound numbers can route to the dialer, with contact lookup showing who's calling. Teams can combine this with AI agents answering first and escalating to humans.
Yes. Recordings, wrap-up notes, and outcomes join the same call history and CRM sync as AI-handled calls, so reporting covers your whole operation.