Design Call & SMS Sequences on a Visual Canvas

Drag call, SMS, wait, and condition steps onto a canvas, branch on what each lead does, preview exactly when every touch will fire — and launch with a checklist that catches mistakes before your leads see them.

TalkerIQ campaign flow builder canvas showing a branched sequence of call, SMS, wait, and condition steps
What is a campaign flow builder? A campaign flow builder is a visual editor for designing automated outreach sequences. In TalkerIQ, you connect AI call, SMS, wait, and condition steps on a drag-and-drop canvas; each lead then moves through the flow based on real outcomes like "no answer," "replied," or "opted out."

Build Sequences the Way You Whiteboard Them

Every capability you need to go from idea to a running multi-channel campaign

Drag-and-Drop Steps

Call, SMS, wait, and condition nodes snap together on the canvas. Reorder, branch, and rewire a sequence in seconds — no scripts, no spreadsheets.

Outcome-Based Branching

Send leads down different paths depending on what actually happened: answered, voicemail, no answer, replied to a text, or opted out. Every branch is explicit and visible.

Ready-Made Templates

Start from proven cadences like the "No-answer ladder," "SMS-first with call fallback," or "Hot-lead fast track" — then tweak them to match your playbook.

Schedule Preview

Before launching, see a timeline of exactly when each step will reach a lead — respecting business hours, time zones, and your wait steps. No surprises at 6 a.m.

Built-In Validation

The builder checks your flow for dead ends, loops, and ambiguous branches, and a launch checklist confirms agents, numbers, and contacts are ready before anything goes live.

AI Copilot On the Canvas

Describe your cadence in plain English and let Spark, the AI campaign copilot, draft the flow for you — then fine-tune it visually.

How do call and SMS steps work together in one flow?

Every step in a TalkerIQ flow can be a voice call handled by your AI agent or a text message — and conditions can route between them. A common pattern: text first, wait four hours, call anyone who hasn't replied, and if the call hits voicemail, follow up with a second text. The SMS AI agent handles replies that come back mid-sequence.

What happens when a lead responds in the middle of a sequence?

The flow reacts. A reply, a booked appointment, or an opt-out immediately reroutes that lead — pausing further outreach, jumping to a "hot lead" branch, or closing them out. You can watch each contact's exact journey step-by-step in the campaign's sequence timeline, and dig into results in campaign analytics.

From Blank Canvas to Live Campaign

Three steps to a running multi-channel sequence

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Pick a template or start from scratch, then drag call, SMS, wait, and condition steps onto the canvas.
Preview the schedule to see exactly when each lead will be reached, with business hours applied.
Run the launch checklist — agents, numbers, contacts, and branches verified — and go live.
TalkerIQ flow template gallery showing the No-answer ladder and SMS-first cadence templates

Campaign Flow Builder — Frequently Asked Questions

What step types does the TalkerIQ flow builder support?

Flows are built from AI call steps, SMS steps, wait steps, condition (branch) steps, and end steps. Conditions route leads based on real outcomes such as answered, no answer, voicemail, replied, or opted out.

Do I need to be technical to build a campaign flow?

No. The builder is fully visual — drag steps, connect them, and configure each one in a side panel. If you'd rather not build at all, describe your cadence in plain English and the Spark copilot drafts the flow for you.

Can I see when each lead will be contacted before launching?

Yes. The schedule preview shows a concrete timeline of every planned touch, factoring in your wait steps, business hours, and campaign start time, so you can verify the cadence before a single call is placed.

What does flow validation catch?

Validation flags loops, unreachable steps, dead ends, and ambiguous branches where a lead could match two paths at once. The launch checklist then confirms an agent, phone number, and contact list are attached before the campaign can start.

Are there pre-built flow templates?

Yes. TalkerIQ ships with proven cadence templates — including a no-answer retry ladder, an SMS-first sequence with call fallback, and a hot-lead fast track — that you can use as-is or customize.

Can I change a flow after the campaign has started?

You can pause a campaign, adjust the flow, and rerun or reschedule pending steps. Each contact's position in the sequence is tracked individually, so changes apply cleanly.

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