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Phone system and AI receptionist for med spasShe saw your ad at 11 PM. She wants to book now.
Aesthetic clients research late at night and expect an instant answer. TalkerIQ gives your med spa a phone system with an AI concierge built in: it answers treatment questions from your menu, books consultations around the clock, fills last-minute openings by text and reminds clients when they're due — so your team can focus on the client in the chair.
One late-night inquiry, booked
- 11:12 PMInquiry from an Instagram ad"How much is lip filler and do you have anything this week?"
- 11:12 PMAI concierge replies instantlyShares your price range and consultation process
- 11:14 PMConsultation bookedThursday 5:30 PM with your injector
- 11:14 PMIntake form and policies textedDeposit and cancellation policy included
- 9:00 AMFront desk confirms in the morningFull thread in the shared inbox
How do med spas book more consultations?
By answering every call and message instantly — including nights and weekends, when many clients browse. TalkerIQ is a phone system for med spas with AI voice and SMS agents built in: they answer treatment and pricing questions from your menu, book consultations and treatments, fill cancellations from a waitlist and send rebooking reminders. TalkerIQ is HIPAA ready and offers a BAA on request.
- Answers
- Treatment inquiries by call and text, 24/7
- Books
- Consultations and treatments
- Rebooks
- Clients due for their next treatment
- Compliance
- HIPAA ready · BAA on request
- Plans from
- $29/user/mo billed annually
Sound familiar?
We spend on ads every month, and the messages come in at 11 PM. By morning, half of those people have booked somewhere else.
Aesthetic clients compare clinics on their phones. The clinic that replies first usually gets the booking.
Inquiries arrive after hours
Ads and social posts drive messages late at night and on weekends, when nobody is at the front desk.
Cancellations waste provider time
An empty injector slot is lost revenue unless someone can offer it to the waitlist right away.
Clients forget to rebook
Neurotoxin, filler and facial clients drift away when nobody reminds them they're due.
How it works
From ad click to a booked consultation.
One number for everything
Calls and texts from ads, your website and Google reach one number that rings the front desk and the AI.
You · minutesInstant replies, any hour
The AI concierge answers treatment and pricing questions from your menu and policies.
AIConsultation booked
Clients choose a time with the right provider; intake forms and policies follow by text.
AIYour team takes over
Medical questions and VIP clients go to your staff with the conversation summarised.
Your teamReminders and rebooking
Appointment reminders cut no-shows, and rebooking texts go out when each client is due.
AI
AI concierge
Every inquiry gets a warm, instant answer.
The AI concierge answers by call and text in your clinic's voice, using your treatment menu, pricing ranges and policies. It books consultations with the right provider and hands medical questions to your team — it never gives medical advice.
- Answers from your menu and policies
- Medical questions go to your team, not the AI
- Consultations booked with the right provider
Clinic number · text thread
Rebooking
Clients come back right on schedule.
Send rebooking reminders and seasonal offers to opted-in clients when they're due. Replies go to the AI to book, or to your team in the shared inbox — and opt-outs are honoured automatically.
- Rebooking reminders by treatment interval
- Offers and events to opted-in clients
- Replies booked by AI or your team
Spring tune-up campaignSample data
Front desk
Your team focuses on the client in front of them.
Calls ring the front desk first. When everyone is busy, the AI answers. Staff work every text from a shared inbox, see recordings and summaries of every call, and answer on the clinic's number from desktop or mobile.
- Front desk first, AI on overflow and after hours
- Shared inbox for every client conversation
- Clinic number on staff mobile apps
Team inbox · (512) 555-0187
Can I move my install to Saturday?
Maria · openWhat's the price for the 3-zone unit?
AI handlingThanks, see you Tuesday!
ResolvedWhat changes
What changes when every inquiry is answered instantly.
booking
Late-night ad clicks become booked consultations.
provider calendars
Cancellations are offered to the waitlist in minutes.
repeat visits
Clients are reminded when they're due.
front desk
Staff care for clients instead of chasing messages.
The details
The tools a med spa actually uses.
Clinic numbers
Per location or ad campaign. Numbers
AI concierge
Answers and books by call, 24/7. AI receptionist
AI texting
Instant replies and booking by text. AI SMS
Your treatment menu
Services, price ranges and policies. Knowledge base
Shared inbox
Every client conversation in one place. Shared inbox
Rebooking campaigns
Reminders and offers to opted-in clients. Bulk SMS
Website voice widget
Visitors talk to your AI from the site. Widget
HIPAA ready
BAA on request, encryption in transit and at rest. Trust Center
Integrations
Connect your calendar and tools via integrations and webhooks. Integrations
A day with TalkerIQ
What does a week look like with an AI concierge?
A two-location med spa with three injectors. Sophie manages the front desk.
- An Instagram ad inquiry
The AI concierge answers questions about lip filler and books a Thursday consultation.
- Sophie starts with bookings, not messages
Overnight conversations are summarised in the shared inbox. She welcomes two new clients and confirms deposits.
- A same-day cancellation
A client texts to cancel her 1 PM. The AI reschedules her and offers the slot to the waitlist; it's filled by 8:40 AM.
- A clinical question
A client asks about swelling after treatment. The AI hands it straight to the nurse injector with the thread summarised.
- Rebooking texts
Clients who are due for neurotoxin receive a reminder; replies are booked automatically.
- A full week
Result: late-night inquiries booked, cancellations filled, and repeat clients back on schedule — without adding front-desk staff.
Compare
Voicemail, DMs or an AI concierge: which books more clients?
Here is what happens to an inquiry your team can't answer right away.
| Voicemail & next-day reply | Manual DMs and texts | TalkerIQ AI concierge | |
|---|---|---|---|
| Replies at 11 PM | No | If someone is online | Yes, instantly |
| Books consultations | Next day | Back-and-forth | Yes, on the spot |
| Fills cancellations | No | Manually | Yes, from the waitlist |
| Rebooking reminders | No | Manually | Automatic |
| Medical questions to staff | Yes | Yes | Yes, with a summary |
| HIPAA ready with a BAA | Varies | Varies | Yes, BAA on request |
See the Trust Center for security details, or compare TalkerIQ plans.
People and AI
Providers deliver results. The AI keeps the book full.
People handle care
- Consultations and treatments
- Medical questions and aftercare
- VIP clients and memberships
AI handles the inbox
- Instant replies to every inquiry
- Booking, reminders and waitlist
- Rebooking when clients are due
Where it fits
Built for every aesthetic practice.
Med spas
Answer ad inquiries any hour, book consultations and rebook injectables on schedule.
AI textingPlastic surgery & dermatology
Book consultations, answer pre-visit questions from your knowledge base and route clinical questions to staff.
Knowledge baseWellness & IV clinics
Fill same-day appointments by text and keep membership clients coming back.
Rebooking campaignsFAQ
Questions med spas ask
Still unsure? Talk to our team.
Reviewed by the TalkerIQ product team · Updated
Does the AI give medical advice?
No. The AI answers questions from your treatment menu, pricing and policies and books appointments. Medical and aftercare questions are handed to your clinical team with the conversation summarised.
Is TalkerIQ HIPAA compliant for med spas?
TalkerIQ is HIPAA ready: it follows HIPAA standards for handling protected health information and offers a Business Associate Agreement (BAA) on request. See the Trust Center.
Can clients book by text?
Yes. Clients text the same number they call. The AI SMS agent answers questions, offers times and books consultations and treatments, and your team can step into any thread.
Can the AI quote treatment prices?
It shares the prices or price ranges you approve in your knowledge base and explains that the provider confirms the final plan at consultation.
Can we send rebooking reminders automatically?
Yes. Send reminders and offers to opted-in clients by treatment interval or segment. Replies are booked by the AI or routed to your team, and opt-outs are honoured.
Does it work for multiple locations?
Yes. Each location can have its own number, hours, providers and routing, all in one account.
What is the best AI receptionist for a med spa?
Look for instant replies by call and text, booking with the right provider, waitlist and rebooking, clear hand-off of medical questions and a BAA. TalkerIQ includes all of these from $29/user/mo billed annually.
How much does TalkerIQ cost for a med spa?
TalkerIQ is priced per user per month with no seat minimum: Starter $39 for the phone system and texting, Growth $79 adding dialers, bulk SMS and an AI receptionist, and Pro $149 adding 100 AI minutes per user, the AI outbound dialer and AI SMS. See pricing.
Keep exploring
Turn every inquiry into a booking.
Book a walkthrough and we'll load your treatment menu, set up your AI concierge and show a late-night inquiry booked end to end.